Department Chain of Command

All departments within Praxis Roleplay follow the same leadership structure unless otherwise specified by the Department Director and/or the High Command of that specific department. The structure also varies a little bit with Civilian Based Departments & Certified Civilian.

Department Rank Structure

1. Director of Operations

1. Director of Departments
2. Department Managers
3. Department Supervisor

4b: Fire/EMS/DOT Supervisor (If applicable to your department)

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1. High Command
2. Low Command
3. Supervisor
4. Department Member

Reporting Structure

Department Members report to:

• Supervisor

Supervisors report to:

• Low Command

Low Command reports to:

• High Command

High Command reports to:

• Department Commissioners
• Department Supervisors

Department Commissioners/Supervisors report to:

• Department Managers

Department Managers Report to

• Department Director

Department Director report to:

• Director of Operations

Director of Operations report to:

• Ownership (If necessary)

Department Chain of Command Expectations

Members should always try to resolve questions, concerns, and requests through the next appropriate level of leadership before escalating further.

Examples include:

• Questions about department policies.
• Training concerns.
• Scheduling issues.
• Promotions.
• Department discipline.
• Internal issues.

Following the Chain of Command allows issues to be resolved quickly by the people most familiar with the situation.

When You May Contact Higher Leadership

While the Chain of Command should normally be followed, members are never prohibited from contacting higher leadership when appropriate.

Examples include:

• Your immediate supervisor is unavailable for an extended period.
• Your supervisor is directly involved in the issue.
• A conflict of interest exists.
• The issue has already been addressed without resolution.
• Immediate leadership intervention is necessary.
• You have been instructed to contact higher leadership.
• The matter is private or sensitive.

Whenever practical, members should notify or inform their immediate supervisor that they have escalated the issue.

Staff vs. Department Chain of Command

Department leadership oversees department operations.

Staff leadership oversees community moderation, administration, and staff responsibilities.

Examples:

• An EMS scheduling issue should follow the Department Chain of Command.
• A moderator misconduct report should follow the Staff Chain of Command.
• A department member reporting staff abuse should follow the Staff Chain of Command, regardless of department rank.

General Escalation Policy

Members are encouraged to seek assistance from the next appropriate level first.

However, no member will ever be disciplined solely for respectfully contacting higher leadership when there is a legitimate reason to do so.